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Charge 4 not keeping a charge as long as it used to

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‎09-26-2022 15:24 - last edited on ‎12-14-2022 13:08 by Fitbit Moderator

‎09-26-2022 15:24 - last edited on ‎12-14-2022 13:08 by Fitbit Moderator

I've had my Charge 4 for about a year.  

I used the app on my iPad and have had no real issues.

In July 2022, I got an iPhone 13, and started using the FitBit app on that.  Ever since then, I've noticed that the battery needs to be charged every few days, whereas it was about once a week when using it with my iPad.

 

I don't use GPS, weather, or Spotify, brightness is dim, notifications are off, Bluetooth is off (unless I need to sync), and the clock face is not on constantly.  I do have the heart rate on, but other than that, it's really just a glorified pedometer.

 

I have NOT done the latest firmware update because I'm gun-shy about it ---- last time I did one, it permanently broke my Charge 2.

 

Any clue as to why the battery is draining faster on the iPhone then it did on the iPad (despite having turned off most features)?

~raquel54
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‎10-27-2022 15:05

‎10-27-2022 15:05

Hi there @raquel54. It's good to see you around the Community.

 

I understand how you feel about this situation. I'd recommend you check these articles, Can I extend my Fitbit's battery life? and Why isn't my Fitbit device's battery charging?.

 

Or if the issue persists, please contact Support Team.

 

Hope this helps.

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