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Charge 4 not linking through Bluetooth after Android 14 recent update (after Mar 6, 2024)

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‎03-11-2024 20:23

‎03-11-2024 20:23

Hi, my charge is not linked through Bluetooth after recent update. I tried all steps mentioned in the article ' why my fitbit won't sync'. Nothing helps. When we add the device, it sync but after that sync is not working. Does anyone facing same issue? Help and support is no help as they their help document links.

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‎03-12-2024 01:03

‎03-12-2024 01:03

Same happening with my Charge 4

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‎03-12-2024 07:27

In response to Katiecod

‎03-12-2024 07:27

Welcome to the forums @JananiParthasar @Katiecod.

Thank you for taking the time to share the details regarding the situation that you are experiencing with your Charge 4.

@JananiParthasar While reviewing your information I've been informed that you already contacted the Support Team for further assistance with this. In this case, they will let you know how to proceed. Please keep in contact with them and take a look at your inbox. 

@Katiecod may I know if you have followed all the steps listed in the help article mentioned by @JananiParthasar, Why won't my Fitbit device sync? 

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