help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Charge 4 not tracking battery charge level

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎06-28-2022 10:21 - last edited on ‎12-14-2022 14:14 by Fitbit Moderator

‎06-28-2022 10:21 - last edited on ‎12-14-2022 14:14 by Fitbit Moderator

Actual battery charge percentage is not being tracked and I’m not receiving low battery notifications before Charge 4 battery is completely discharged. 

Best Answer
Labels:
0 Votes
1 REPLY 1

‎07-13-2022 19:19

‎07-13-2022 19:19

Welcome to the Fitbit Community, @Gemmy51.

 

Thank you for informing us about the issues you experienced with your Fitbit Charge 4.

 

Please restart your Tracker by following these instructions.

 

In addition, you can set up your Charge 4 as a replacement device:

 

  1. Tap the Today tab EdsonFitbit_0-1657765174200.png, and tap your profile picture.
  2. Tap Set Up a Device.
  3. Choose your device and follow the on-screen instructions to continue.

 

Hope this helps.

Have you received the answer you were looking for? Choose the post as the best answer!

Hai ricevuto la risposta che stavi cercando? Accetta il post come soluzione!

¿Has recibido la respuesta que estabas buscando? ¡Acepta el post como solución!

Best Answer
0 Votes