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Charge 4 - not turning on with full battery

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‎08-16-2022 15:33 - last edited on ‎12-14-2022 13:58 by Fitbit Moderator

‎08-16-2022 15:33 - last edited on ‎12-14-2022 13:58 by Fitbit Moderator

Change 4 just died, battery is fully charged,  Un installed app, turned Bluetooth on and off and still nothing,  tried contacting support but site isn't working properly anyone else having this problem,  I use an Android phone. 

 

Moderator edit:  updated subject for clarity

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‎08-16-2022 19:11

‎08-16-2022 19:11

@Sherryhtz , Nice to see you here! Thank you for your message and efforts.


As the Charge 4 "died", as you described, the Bluetooth troubleshooting  you did wouldn't help. 

Did you got an error message when you tried to contact Support?

Have you tried this link, to chat or call our team?

 

See you around. 

 

 

JuanFitbit | Community Moderator, Fitbit. Hat dir mein Beitrag geholfen dann markier ihn als Lösung und gib mir Kudos !! Habt ihr Tipps um fitter zu werden? Lifestyle Discussion forum.

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