help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Charge 4 - only turns on when on charger

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎04-19-2022 15:30 - last edited on ‎12-14-2022 14:29 by Fitbit Moderator

‎04-19-2022 15:30 - last edited on ‎12-14-2022 14:29 by Fitbit Moderator

Device will only turn on and sync when it is on the charger. Dies immediately when taken off charger. I have reset the device. Any ideas? 

 

Moderator edit:  updated subject for clarity

Best Answer
Labels:
1 REPLY 1

‎04-19-2022 19:03

‎04-19-2022 19:03

@Tmw3234 , Nice to see you here. Thank you for your message and for trying the restart with your Charge 4. 

 

In your case, you have done, what we can recommend you here in the Community! The next step is to give our team a call or chat with them . 

Click here to get connected. 

 

See you around. 

JuanFitbit | Community Moderator, Fitbit. Hat dir mein Beitrag geholfen dann markier ihn als Lösung und gib mir Kudos !! Habt ihr Tipps um fitter zu werden? Lifestyle Discussion forum.

Best Answer
0 Votes