Charge 4 plastic piece that connects to band broke

[LisaT26]

My band broke a few months ago (was sent a replacement) and now today the plastic piece that connects to the band just broke. I was disappointed when the band broke and now I'm just downright frustrated. After reading other comments about the same problem I can see this is a huge problem with the charge 4. I am seriously considering going to a different brand and I can't recommend to anyone to spend hard earned money on a product that I have no idea will last. I'm just left with a tracker that still functions but is rendered useless since it can't be worn.

[Yorkielover]

If you have had your watch over a year, all customer service offers is 35% off a new device.  If you check Amazon you can find a band that your tracker fits in and you can use it.  Look for goseth .

[LisaT26]

Thanks for the info. I've had the watch for 1yr 2 months so I guess I'll be shopping around for a different brand watch. Not interested in having to buy a new watch from fitbit after only a year of wear (especially since this is obviously a design problem with using cheap plastic and a common issue for many). The plastic connector piece that connects the band to the device broke so unless I try to crazy glue it back together the watch is useless. Bye bye Fitbit!  I'll spend my money elsewhere.

[laygan]

check this out ... may not have the look that you want but will definitely avoid the headache from broken band 🙂

https://www.amazon.com/stores/page/1875280A-3284-4952-9EAC-0883BD073765?ingress=2&visitId=b8e30741-5...

[Leannek18]

Try Whoop.. great tracker and much better customer service. They stand behind their product's quality

[Leannek18]

How do you connect these bands to the fitbit, if the connector is what is breaking off the pebble?

[laygan]

https://m.media-amazon.com/images/S/aplus-seller-content-images-us-east-1/ATVPDKIKX0DER/AGUOT3RKG10I...

[7378jmt]

You can't... I have superglued my band to the tracker...

[Leannek18]

ahh gotcha. i have heard a lot of people saying that they super glued it back together. Crazy that we spend so much money on a product that has be super glued together after only a  few month.