03-31-2022
06:52
- last edited on
12-14-2022
14:39
by
MatthewFitbit
03-31-2022
06:52
- last edited on
12-14-2022
14:39
by
MatthewFitbit
Hi there,
My charge 4 is not registering my resting heart rate, it’s showing on the dashboard as - - bpm
I wear the watch correctly on my wrist, it’s the original strap and I sync regularly, any ideas? It stopped registering 4 days ago.
thank you
Moderator edit: removed label
04-04-2022 18:27
04-04-2022 18:27
Welcome to the Fitbit Community, @katievictoria11.
I'm sorry to hear about the difficulties you experienced with your Fitbit Charge 4. Thank you for the information provided.
There are some factors that can affect your heart-rate reading on your Fitbit device. Please follow these tips to resolve heart-rate tracking issues.
Hope this helps.
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