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Charge 4 screen won’t come on

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‎01-23-2023 06:34 - last edited on ‎01-24-2023 13:45 by Fitbit Moderator

‎01-23-2023 06:34 - last edited on ‎01-24-2023 13:45 by Fitbit Moderator

My watch is charged but the screen won’t come on.  Is this due to a setting that I might have accidentally hit or has something malfunctioned with the watch?

 

Moderator Edit: Clarified subject and updated label

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‎01-24-2023 15:51 - last edited on ‎10-11-2024 08:31 by Fitbit Moderator

‎01-24-2023 15:51 - last edited on ‎10-11-2024 08:31 by Fitbit Moderator

Hi there @Mcganns, it's great to see you around in the Community.

I appreciate you reach out to the Community. I'd recommend you follow these steps to restart your device.

You can try to change your clock face, if this fixes the issue, you can change it back to the original clock face. If you are using a third-party clock face, please switch to a Fitbit clock face and try the troubleshooting again.

Also check if the Sleep Mode or Do Not Disturb Mode are On in your device.

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