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Charge 4 shows agenda reminders only with phone on, not in sleep mode and unlocked.

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Hi. As much as i am satisfied with ch4 i dont get why agenda reminders alert you on the watch only when the phone is close, on and unlocked. What is this feature for? If the alert or reminder vibrates or rings on my phone why would i need to read it on the watch? Its in the memory of the watch but if the phone is off it keeps silent. Am i missing something?

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Hello @DenistheMenace and welcome to the Community.  I apologize if I'm misreading what you wrote.  A Charge 4 Agenda reminder (vibration) is a push notification from your phone.  Your phone must be on, in Bluetooth range, and the Fitbit app must be running in the background for you to get a push notification.  All notifications are turned off when you are in sleep mode or Do Not Disturb.  That's a basic feature of both of those modes.

Laurie | Maryland
Sense 2, Luxe, Aria 2 | iOS | Mac OS

Take a look at the Fitbit help site for further assistance and information.

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Right. It all works when my phone is on and close. When I leave it at home and go for a run or i am out of the bluetooth reach the watch has the agenda in its memory but does not remind me of the event. I do use the watch without the phone keeping on me. Gps tracking, nfc payments etc. It does alert me with wake up calls and other alarms but it does not alert me of the event on the agenda when the time comes. I can only look at it manually. Thats what i meant.Odesláno z mého zařízení Galaxy
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@LZeeW Thank you for sharing your insights. 

 

@DenistheMenace  I welcome you again to the Community! Thank you for your information and feedback. 

It seems that the Charge 4 is working as expected. 
As our friend LZeeW already explained, you'll get notified on the Charge 4 as a push notification from your phone. He also mentioned the requirements for that to happen
The agenda app on the Charge 4 will still show you your appointments but no notification will be shown, as they all come from your phone. 
Sleep mode or Do Not Disturb. options (as explained) will avoid the forward of the notifications to the tracker, as their propose is not to be disturbed during the timeframe that they are on

 

 We're constantly striving to improve Fitbit products and services, and we appreciate all of the input we receive from our customers. The best place to make your voice heard is the Feature Suggestion board on our community (community.fitbit.com/t5/Feature-Requests/idb-p/features). 

If a similar suggestion has already been made by another member of the community, you can vote for their suggestion and add your comments. 

Thanks for your feedback and for participating in our community!

JuanFitbit | Community Moderator, Fitbit. Hat dir mein Beitrag geholfen dann markier ihn als Lösung und gib mir Kudos !! Habt ihr Tipps um fitter zu werden? Lifestyle Discussion forum.

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