help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Charge 4 stopped working after the update

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎08-29-2022 14:28 - last edited on ‎12-14-2022 13:52 by Fitbit Moderator

‎08-29-2022 14:28 - last edited on ‎12-14-2022 13:52 by Fitbit Moderator

I did the update and now my Fitbit does work, I called and they sent me a 35% coupon. Stated to me that was the first time this was reported as a issue. I will never buy another Fitbit. I’m moving to Apple 

 

Moderator Edit: Clarified subject

Best Answer
Labels:
1 REPLY 1

‎08-29-2022 15:16

‎08-29-2022 15:16

@Mathkirk wrote:

I did the update and now my Fitbit does work, I called and they sent me a 35% coupon. Stated to me that was the first time this was reported as a issue. I will never buy another Fitbit. I’m moving to Apple 

Perhaps you mean your Fitbit does not work.

Before posting, re-read to see if it would make sense to someone else not looking at your Fitbit or phone.

Best Answer
0 Votes