Cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Charge 4 using GPS for Walks but not Runs

ANSWERED
Replies are disabled for this topic. Start a new one or visit our Help Center.

I have a weird problem where if I start a "run" activity on my Fitbit charge 4 it does not attempt to use GPS (no connecting). It just starts and no route is tracked.

 

If I choose "walk" then "connecting" comes up and it starts tracking with GPS without a problem. This has been going on for a couple of weeks and I can't work out how to fix it.

 

I can't see any setting that applied to walks but not runs for example.

 

Any ideas?

Best Answer
1 BEST ANSWER

Accepted Solutions

Hello @quix2 and welcome to the Community.  I need to start by saying that I don't have a Charge 4 on my account right now.  I'm sure I saw this in the past, so I hope I am right.  If I remember correctly, there is a choice in there to turn the GPS on/off for each exercise that has a GPS option.  Go to the Run choice in your Exercise app and swipe up.  Look for a GPS option and make sure it is on.

Laurie | Maryland
Sense 2, Luxe, Aria 2 | iOS | Mac OS

Take a look at the Fitbit help site for further assistance and information.

View best answer in original post

Best Answer
2 REPLIES 2

Hello @quix2 and welcome to the Community.  I need to start by saying that I don't have a Charge 4 on my account right now.  I'm sure I saw this in the past, so I hope I am right.  If I remember correctly, there is a choice in there to turn the GPS on/off for each exercise that has a GPS option.  Go to the Run choice in your Exercise app and swipe up.  Look for a GPS option and make sure it is on.

Laurie | Maryland
Sense 2, Luxe, Aria 2 | iOS | Mac OS

Take a look at the Fitbit help site for further assistance and information.

Best Answer

Thanks, that was it

Best Answer