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Charge 4 won't celebrate reaching main goal

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‎02-11-2021 20:50 - last edited on ‎12-14-2022 16:06 by Fitbit Moderator

‎02-11-2021 20:50 - last edited on ‎12-14-2022 16:06 by Fitbit Moderator

On my charge 2 when I reached my 10,000 steps I would get confetti or a rocket but with the Charge 4 I don't see anything. Why is that?

 

 

Moderator Edit: Clarified subject

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‎02-12-2021 05:26 - last edited on ‎08-26-2024 03:57 by Fitbit Moderator

‎02-12-2021 05:26 - last edited on ‎08-26-2024 03:57 by Fitbit Moderator

Welcome to the Community, @PABroooks.

Have you checked if the DND mode is off? When the do not disturb setting is on, notifications, goal celebrations, heart zone alerts, and reminders to move don't cause the tracker to vibrate or the screen to turn on. Press and hold the button, and swipe left to access the quick settings screen. Tap a setting to turn it on or off. When you turn off the setting, the icon appears dim with a line through it.

Keep the stepping up!

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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‎02-11-2022 09:58

In response to AlejandraFitbit

‎02-11-2022 09:58

My charge 3 celebrated 5000 steps and 10000 steps. My charge 4 celebrates all sorts of achieving but not steps. Why?

 

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