Charge 4 won't hold a charge

[mpattillo]

I fully charged my fitbit and before the day is half over it is at 2% and must be recharged. It used to be good for a week without needing g Tobe charged now it won't go half a day without being charged. I have o ly had it for 1 year and 2 months. 

Moderator Edit: Clarified subject

[mitchjenk]

Ever since the last Fitbit software update, my Fitbit does not hold a charge and must be recharged. Anyone else having this problem

[MarreFitbit · Accepted solution]

Hi there, @mpattillo. Thanks for stopping by in the Community Forums and sharing the details about the issue with your Charge 4. I understand where your concern is coming from. 

If you haven't done so yet, I suggest following the tips and recommendations provided here Can I extend my Fitbit device's battery life? 

@mitchjenk Welcome to the Community Forums. I've seen you contacted our Support Team after posting here and they've already assisted you. If you still need help or have any questions/concerns regarding the outcome of your case, please feel free to contact our team back for further assistance.