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Charge 4 won't hold a charge

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‎09-16-2022 03:36 - last edited on ‎12-31-2022 05:36 by Fitbit Moderator

‎09-16-2022 03:36 - last edited on ‎12-31-2022 05:36 by Fitbit Moderator

My boyfriend bought me the Charge 4 for Christmas. I loved it up until it stopped holding a charge a couple of months ago. Please help me.

 

Moderator Edit: Clarified subject

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‎09-16-2022 06:03

‎09-16-2022 06:03

when there is someone available, chat is an option. Phone or Twitter works well, too.

https://myhelp.fitbit.com/s/support?language=en_US 

 

Support is limited by the number of representatives available at a given time and the hours of operation. Chat lines are open when they have live help.
USA: call (877) 623-4997
UK: call 0800 069 8505
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IRELAND: call 01 691 7502 (country prefix: +353)
Other contact options:

USA: click

Canada: click for options

Stepping in the U.S.A. since September 2013. Android 14

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