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Charge 4 won't notify me about my notifications

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‎11-20-2022 07:53 - last edited on ‎12-13-2022 15:33 by Fitbit Moderator

‎11-20-2022 07:53 - last edited on ‎12-13-2022 15:33 by Fitbit Moderator

My charge 4 won't alert me to or show my any messages when I receive them on my phone

 

Moderator Edit: Clarified subject

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‎11-21-2022 05:42 - edited ‎06-28-2023 09:07

In response to BillJ99x

‎11-21-2022 05:42 - edited ‎06-28-2023 09:07

Hi there, @Jorine. Welcome to the Community Forums. Thanks for sharing the details about the issue with your Charge 4. @BillJ99x Thanks for helping out! 

I recommend taking a look at this help article Why didn't my Fitbit device alert me? 

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...

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‎11-20-2022 22:53

‎11-20-2022 22:53

This is a very common problem with lots of threads about it here on the forum.

 

What worked for me is setting Do Not Disturb to where it says On (this is under Settings on the tracker itself not in the app). 

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‎11-21-2022 05:42 - edited ‎06-28-2023 09:07

In response to BillJ99x

‎11-21-2022 05:42 - edited ‎06-28-2023 09:07

Hi there, @Jorine. Welcome to the Community Forums. Thanks for sharing the details about the issue with your Charge 4. @BillJ99x Thanks for helping out! 

I recommend taking a look at this help article Why didn't my Fitbit device alert me? 

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
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