Charge 4 won't pair to my s22 Ultra

[met422]

I've tried everything several times,  rebot phone,  reboot fitbit,  uninstall fitbit app and reinstall, cleared bluetooth devices from bluetooth list. Two weeks ago it just stopped pairing.  The only thing I haven't done it to clear devise data from the app. It's been very frustrating!!!!!😖

[Julia_G]

Hi, @met422 , have you tried setting it up as a new device?  You won’t lose any synced data by doing this.

From the opening screen on the app click on the person icon / picture top left.  On the next screen scroll down to + set up a device.  Choose Charge 4 from the drop down list.  You will get a message saying you already have a Charge 4 attached to this account.  Do you want to replace it?  Confirm that you do and follow the instructions from there.

Hopefully your phone will find the Charge 4 and reestablish the Bluetooth connection.  Good luck and let us know how it goes.

[GMS1128]

One thing I would add is when I try to add the device again, I get a scrolling message on my fitbit that says "Download or update the Fitbit app to setup." As you mentioned, I have uninstalled and reinstalled to no avail either. 

[Anyevv]

I've been trying rhis for an hour, no luck):

[AVanWeerden]

I am having this issue as well with my Samsung galaxy s22 ultra and fitbit charge 4 🥴