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Charge 4 won't respond to anything

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‎09-02-2022 03:21 - last edited on ‎12-14-2022 13:52 by Fitbit Moderator

‎09-02-2022 03:21 - last edited on ‎12-14-2022 13:52 by Fitbit Moderator

My fitbit 4 went crazy yesterday and doing alot of vibration on its own, then turned off, I charged it up, but still blank screen, I've tried to reboot it, still blank screen, lost for what else to try 

 

Moderator Edit: Clarified subject

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‎09-02-2022 12:51 - edited ‎07-15-2023 04:30

‎09-02-2022 12:51 - edited ‎07-15-2023 04:30

Hi there, @Naylorsue. Thanks for stopping by in the Community Forums. Thanks for trying to troubleshoot the issue with your Charge 4 before reaching out. I understand where your concern is coming from. 

I've seen you contacted our Support Team after posting here and they've already assisted you. If you still need help or have any questions/concerns regarding the outcome of your case, please feel free to contact our team back for further assistance.

Maria | Community Moderator, Fitbit


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