help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Charge 4 won't show the correct time after traveling

ANSWERED
Replies are disabled for this topic. Start a new one or visit our Help Center.

‎12-05-2022 21:31 - last edited on ‎12-13-2022 15:33 by Fitbit Moderator

‎12-05-2022 21:31 - last edited on ‎12-13-2022 15:33 by Fitbit Moderator

I visited out of India,after returning India my watch time didnot show india time,how to adjust time?

 

 

Moderator Edit: Clarified subject

Best Answer
Labels:
0 Votes
1 BEST ANSWER

Accepted Solutions

‎12-06-2022 10:39 - edited ‎07-25-2023 03:43

In response to Guy_

‎12-06-2022 10:39 - edited ‎07-25-2023 03:43

Hi there, @Sulekha. Welcome to the Community Forums. Thanks for the details provided in your post about the issue with your Charge 4. @Guy_ Thank you so much for your help!

As a friendly reminder, I'd like to share with your that the time on Fitbit devices may be wrong after you travel to a different time zone or when clocks change for Daylight Savings. If the time on your Charge 4 is still incorrect after syncing, I recommend changing your time zone to a complete different one, sync your watch, put the correct time and sync again. To change the time make sure you are following the instructions provided in the help article How do I change the time on my Fitbit device?

I've moved your post to the Charge 4 board for organization purposes. 

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...

View best answer in original post

Best Answer
0 Votes
2 REPLIES 2

‎12-06-2022 10:32

‎12-06-2022 10:32

Hi @Sulekha - sometimes the app gets confused after changing timer zone - see how to sort it - How to fix the time on your watch 

Author | ch, passion for improvement.

Best Answer
0 Votes

‎12-06-2022 10:39 - edited ‎07-25-2023 03:43

In response to Guy_

‎12-06-2022 10:39 - edited ‎07-25-2023 03:43

Hi there, @Sulekha. Welcome to the Community Forums. Thanks for the details provided in your post about the issue with your Charge 4. @Guy_ Thank you so much for your help!

As a friendly reminder, I'd like to share with your that the time on Fitbit devices may be wrong after you travel to a different time zone or when clocks change for Daylight Savings. If the time on your Charge 4 is still incorrect after syncing, I recommend changing your time zone to a complete different one, sync your watch, put the correct time and sync again. To change the time make sure you are following the instructions provided in the help article How do I change the time on my Fitbit device?

I've moved your post to the Charge 4 board for organization purposes. 

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
Best Answer
0 Votes