Charge 4 won't show the correct time and date

[HN68]

My Charge 4 is syncing steps but is not syncing to the correct date and time. Any thoughts on how to fix it? Thanks!

Moderator Edit: Clarified subject

[MarreFitbit · Accepted solution]

Hi there, @HN68. Welcome to the Community Forums. Thanks for the details provided in your post about the issue with your Charge 4.

Please keep in mind that your Fitbit device may show the wrong date and time if it hasn't synced or has been unpaired from your Fitbit account. Your Fitbit grabs the time of the device you're syncing with.

To see when was the last time your watch synced or to check if it's still paired to your Fitbit account, tap the Today tab > your profile picture > your device image. 

If you're running into syncing issues, please see Why won't my Fitbit device sync?

Also, note that the time on your Fitbit device may be wrong after you travel to a different time zone or when clocks change for Daylight Savings. If you changed time zones and the time on your Charge 4 is still incorrect after syncing, make sure the time zone setting is correct. For more information, see How do I change the time on my Fitbit device?