Charge 4 won't show the correct time

[Lintim]

Today suddenly my clocktime on my charge 4 is one our earlyer then supposed to be. Allready restarted but no effect.

Moderator Edit: Clarified subject

[MarreFitbit · Accepted solution]

Hi there, @Lintim. Welcome to the Community Forums. Thanks for trying to troubleshoot the issue with your Charge 4 before reaching out. 

Please keep in mind that your Fitbit device may show the wrong date and time if it hasn't synced or has been unpaired from your Fitbit account. Your Fitbit grabs the time of the device you're syncing with.

To see when was the last time your watch synced or to check if it's still paired to your Fitbit account, tap the Today tab > your profile picture > your device image. 

If you're running into syncing issues, please see Why won't my Fitbit device sync?

Also, note that the time on your Fitbit device may be wrong after you travel to a different time zone or when clocks change for Daylight Savings. If you changed time zones and the time on your Charge 4 is still incorrect after syncing, make sure the time zone setting is correct. For more information, see How do I change the time on my Fitbit device?

[Lintim]

The settings were right and it syncs automatically up to a minute ago. I turned off and on again the time zone, which was set correctly, and now the time is correct again. Thank you for the assistance

Verzonden vanuit Mail<> voor Windows

[MarreFitbit]

@Lintim You're very welcome! I'm glad to hear the issue is solved now. 

I would like to invite you to visit our Health & Wellness where you will find great tips and encouragement from other members.

Happy stepping.