Charge 4 won't show the correct time

[Rodlyn54]

My charge 4 watch continually runs 5 mins slow. Anyone else have this problem?

Moderator Edit: Clarified subject

[MarreFitbit]

Hi there, @Rodlyn54. Thanks for stopping by in the Fitbit Community Forums and for sharing the details about the issue with your Charge 4. I will do my best to help you! 

Have you made sure that your Charge 4 is syncing? To make sure your Fitbit device has recently synced, go to your Fitbit app and tap the Today tab, and then tap Devices. Keep in mind that your Fitbit device uses the time of the device you're syncing with. 

If by any chance you're running into syncing issues, please see Why won't my Fitbit device sync? 

If the issue is still not solved, but you can confirm that your Charge 4 is syncing, please try changing your time zone to a completely different one, sync your device, put the correct time and sync again. 

[Rodlyn54]

Thanks. All fixed. 

[MarreFitbit]

@Rodlyn54 You're welcome! 

I would like to invite you to visit our Health & Wellness where you will find great tips and encouragement from other members and if there's anything else I can do for you, please keep me posted!