help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Charge 4 won't show the hour but not the minutes

ANSWERED
Replies are disabled for this topic. Start a new one or visit our Help Center.

‎12-11-2023 06:31 - last edited on ‎12-11-2023 08:21 by Fitbit Moderator

‎12-11-2023 06:31 - last edited on ‎12-11-2023 08:21 by Fitbit Moderator

New charge 4 connected to app, time display shows hour lit up but not minutes. 

Any ideas appreciated 

Moderator Edit: Clarified subject

Best Answer
Labels:
0 Votes
1 BEST ANSWER

Accepted Solutions

‎12-11-2023 08:23

‎12-11-2023 08:23

Hi there, @Readyto. Welcome to the Fitbit Community Forums. Thanks for the details provided about your new Charge 4 that doesn't show the minutes. I'll be glad to help you with this. 

This might be related to the clock face you're using, so I was wondering if by any chance you've tried switching to a different clock face? If not yet, please let's try to do so and see if the issue persists. For more information, see How do I change the clock face on my Fitbit device?

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...

View best answer in original post

Best Answer
0 Votes
3 REPLIES 3

‎12-11-2023 08:23

‎12-11-2023 08:23

Hi there, @Readyto. Welcome to the Fitbit Community Forums. Thanks for the details provided about your new Charge 4 that doesn't show the minutes. I'll be glad to help you with this. 

This might be related to the clock face you're using, so I was wondering if by any chance you've tried switching to a different clock face? If not yet, please let's try to do so and see if the issue persists. For more information, see How do I change the clock face on my Fitbit device?

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
Best Answer
0 Votes

‎12-15-2023 01:58

In response to MarreFitbit

‎12-15-2023 01:58

Hi Marre, thank you so much, I did change the clock face as you suggested and it's fine now. 🙂 

I appreciate your help, wishing you and yours a very happy holiday season and New Year 😊 

Best Answer

‎12-15-2023 06:31

In response to Readyto

‎12-15-2023 06:31

@Readyto Amazing! I'm happy to hear that you only needed to switch to another clock face. 

I would like to invite you to visit our Health & Wellness where you will find great tips and encouragement from other members.

I wish you a very happy holiday season and New Year too! 😊

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
Best Answer
0 Votes