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Charge 4 won't sync to my Fitbit app

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‎07-19-2022 04:56 - last edited on ‎12-14-2022 14:11 by Fitbit Moderator

‎07-19-2022 04:56 - last edited on ‎12-14-2022 14:11 by Fitbit Moderator

Data showing on Fitbit but when I go to sync and get sleep nothing is registered. No steps at all. Sync just goes around. Help

 

 

Moderator Edit: Clarified subject

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‎07-19-2022 16:16 - edited ‎06-14-2023 03:35

‎07-19-2022 16:16 - edited ‎06-14-2023 03:35

Hi there, @Momsnm. Welcome to the Community Forums. Thanks for the details provided in your post about the issue with your Charge 4.

If you haven't done so yet, please see Why won't my Fitbit device sync?

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...

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‎07-19-2022 16:16 - edited ‎06-14-2023 03:35

‎07-19-2022 16:16 - edited ‎06-14-2023 03:35

Hi there, @Momsnm. Welcome to the Community Forums. Thanks for the details provided in your post about the issue with your Charge 4.

If you haven't done so yet, please see Why won't my Fitbit device sync?

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
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