06-28-2023 23:21 - last edited on 07-01-2023 06:26 by MarreFitbit
06-28-2023 23:21 - last edited on 07-01-2023 06:26 by MarreFitbit
My Charge 4 won't pair with my new phone.
Moderator Edit: Clarified subject
Answered! Go to the Best Answer.
07-01-2023 06:28
07-01-2023 06:28
Hi there, @afugatt. Thanks for stopping by in the Fitbit Community Forums and sharing the details about the issue with your Charge 4.
As a first approach, I'd suggest making sure that your Charge 4 is no longer connected to your old mobile device as this might be preventing your Fitbit device to receive notifications from your new phone.
With that being said, please follow the steps below in the order listed:
With the steps above, what I want you to do is to pair your Charge 4 first to your phone's Bluetooth settings before any other Bluetooth device is connected to your phone.
Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
07-01-2023 06:28
07-01-2023 06:28
Hi there, @afugatt. Thanks for stopping by in the Fitbit Community Forums and sharing the details about the issue with your Charge 4.
As a first approach, I'd suggest making sure that your Charge 4 is no longer connected to your old mobile device as this might be preventing your Fitbit device to receive notifications from your new phone.
With that being said, please follow the steps below in the order listed:
With the steps above, what I want you to do is to pair your Charge 4 first to your phone's Bluetooth settings before any other Bluetooth device is connected to your phone.
Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...