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Charge 4 won't turn on after restart

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‎02-13-2022 14:15 - last edited on ‎12-14-2022 15:43 by Fitbit Moderator

‎02-13-2022 14:15 - last edited on ‎12-14-2022 15:43 by Fitbit Moderator

My Fitbit stopped working without cause yesterday. The screen will not activate, and the device does not react to charging. The only indication it is still active is the green light on the back of the device. I have tried holding down the button to reset it, and I changed the clock face, but the device will not reset. I have seen no other relevant suggestions on the forum.

 

Moderator edit:  updated subject for clarity

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‎02-14-2022 18:21 - last edited on ‎07-03-2024 07:42 by Fitbit Moderator

‎02-14-2022 18:21 - last edited on ‎07-03-2024 07:42 by Fitbit Moderator

@hehunt , Nice to see you here. Thank you for your report on the Charge 4 and your efforts to solve this by yourself. . 

Please give us a call or chat with us, so that our team can have a closer look at this. Click here to get connected. 

See you around. 

JuanFitbit | Community Moderator, Fitbit. Hat dir mein Beitrag geholfen dann markier ihn als Lösung und gib mir Kudos !! Habt ihr Tipps um fitter zu werden? Lifestyle Discussion forum.

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