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Charge 4 won't turn on

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‎12-14-2022 07:45 - last edited on ‎12-16-2022 10:11 by Fitbit Moderator

‎12-14-2022 07:45 - last edited on ‎12-16-2022 10:11 by Fitbit Moderator

The screen on my charge 4 stopped working. I've got this charge 4 earlier this year under warranty and now the display has stopped working. I tried to reset it, but the display just won't come on. Everything else works. Vibration works when I reset it, and it also vibrates when I het a text message on my iPhone. Just no display on my charge 4.

 

Moderator Edit: Clarified subject

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‎12-16-2022 10:14 - edited ‎06-02-2023 12:09

‎12-16-2022 10:14 - edited ‎06-02-2023 12:09

Hi there, @Mister_fix_it. Welcome to the Community Forums. Thanks for trying to troubleshoot the issue with your Charge 4 before reaching out. 

I've seen you contacted our Support Team after posting here and they've already assisted you. If you still need help or have any questions/concerns regarding the outcome of your case, please feel free to contact our team back for further assistance.

Maria | Community Moderator, Fitbit


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