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Charge 4 won't update the time after traveling

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‎01-14-2023 14:06 - last edited on ‎01-17-2023 12:02 by Fitbit Moderator

‎01-14-2023 14:06 - last edited on ‎01-17-2023 12:02 by Fitbit Moderator

Why did my fit bit not change to local time in Barbados

 

 

Moderator Edit: Clarified subject

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‎01-17-2023 12:03 - edited ‎06-13-2023 09:53

‎01-17-2023 12:03 - edited ‎06-13-2023 09:53

Hi there, @ruthlloydjones6. Welcome to the Community Forums. Thanks for the details provided in your post about the inconvenience with your Charge 4.

As a friendly reminder, I'd like to share with your that the time on Fitbit devices may be wrong after you travel to a different time zone or when clocks change for Daylight Savings. If the time on your Charge 4 is still incorrect after syncing, I recommend changing your time zone to a complete different one, sync your watch, put the correct time and sync again. To change the time make sure you are following the instructions provided in the help article How do I change the time on my Fitbit device?

I've moved your post to the Charge 4 board for organization purposes. 

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...

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‎01-17-2023 12:03 - edited ‎06-13-2023 09:53

‎01-17-2023 12:03 - edited ‎06-13-2023 09:53

Hi there, @ruthlloydjones6. Welcome to the Community Forums. Thanks for the details provided in your post about the inconvenience with your Charge 4.

As a friendly reminder, I'd like to share with your that the time on Fitbit devices may be wrong after you travel to a different time zone or when clocks change for Daylight Savings. If the time on your Charge 4 is still incorrect after syncing, I recommend changing your time zone to a complete different one, sync your watch, put the correct time and sync again. To change the time make sure you are following the instructions provided in the help article How do I change the time on my Fitbit device?

I've moved your post to the Charge 4 board for organization purposes. 

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
Best Answer
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