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Charge 4 won't vibrate when I receive a text message or phone call

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My charge 4 vibrate's when I reach a goal or earn a badge but will not vibrate when I receive a text message or phone call, I have done everything I know of but can't get it to start notifying me. When I first got it, it worked perfectly just stopped out of the blue 

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@kimberlycalhoun , Nice to see you here. Thank you for your message and efforts. 

Please hold the button of your Charge 4 for 3 seconds. 

You'll see the quick settings. 

Make sure that "Don't disturb" and "sleep mode" are off. 

To change the setting just tap on it. 

See you around. 

JuanFitbit | Community Moderator, Fitbit. Hat dir mein Beitrag geholfen dann markier ihn als Lösung und gib mir Kudos !! Habt ihr Tipps um fitter zu werden? Lifestyle Discussion forum.

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