12-02-2022
09:49
- last edited on
12-13-2022
15:33
by
MatthewFitbit
12-02-2022
09:49
- last edited on
12-13-2022
15:33
by
MatthewFitbit
I have the same problem of the strap coming away from the watch for no apparent reason. Today it came off when I was shopping, so have ordered straps on your suggestion. Thank you. This watch i bought as the previous watch itself was the problem and the straps wouldn't attach and it was out of warranty.
Moderator edit: format.
12-02-2022 12:18
12-02-2022 12:18
Welcome to the Fitbit Community, @Cecpickett. Thank you for letting us know that you ordered some straps for your Charge 4.
Please let me know if the straps attach to your tracker or I will create a case for you in order to assist.
Keep on visiting the forums.
12-02-2022 14:21
12-02-2022 14:21
12-02-2022 16:56
12-02-2022 16:56
Hi @Cecpickett, I hope that you like them, as I said they are in no way fashionable but at least you won’t have to worry about your watch falling off and not realizing it. You should be able to charge your watch without removing it from the band, I can with mine. If by chance you still have your old Charge 4 you can start wearing it again with these bands. 🙂
12-03-2022 05:29
12-03-2022 05:29
Thanks for getting back to us.
@Cecpickett, we're always here to help.
Thank you for your advise @Crazygamer53.
Have a nice day.