help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Charge HR brightness is too dim

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎03-31-2023 09:43 - last edited on ‎04-01-2023 10:22 by Fitbit Moderator

‎03-31-2023 09:43 - last edited on ‎04-01-2023 10:22 by Fitbit Moderator

My charge HR is 4-5 years old, and now after using it after a gap of 1 year the display brightness has reduced drastically. What to do?

 

Moderator Edit: Clarified subject

Best Answer
Labels:
0 Votes
2 REPLIES 2

‎03-31-2023 09:56 - edited ‎04-01-2023 09:49

‎03-31-2023 09:56 - edited ‎04-01-2023 09:49

One slim possibility, check in Quick Settings that you have not accidentally gotten into Sleep Mode that automatically dims the brightness.

Oops.  As reminded by @LZeeW , Charge HR was before they had Sleep Mode, or probably even before Quick Settings.

Before posting, re-read to see if it would make sense to someone else not looking at your Fitbit or phone.

Best Answer

‎04-01-2023 06:14

‎04-01-2023 06:14

@Kaizaki   Can you please clarify that you are using a Charge HR?   The Charge HR is a very old device and is on Fitbit's Legacy Device list.  It's a bit if a surprise that it works at all.

 

That being said, a 4-5 year old Charge model could be a Charge 2 or 3.  Fitbit's monochrome screens seem to lose their brightness over time.  The Charge 3 has Sleep Mode, so it's worth checking, if you have a Charge 3.  Other than that, this seems to be a consequence of old age.

Laurie | Maryland
Sense 2, Luxe, Aria 2 | iOS | Mac OS

Take a look at the Fitbit help site for further assistance and information.

Best Answer