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Charge HR brightness is too dim

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‎03-31-2023 09:43 - last edited on ‎04-01-2023 10:22 by Fitbit Moderator

‎03-31-2023 09:43 - last edited on ‎04-01-2023 10:22 by Fitbit Moderator

My charge HR is 4-5 years old, and now after using it after a gap of 1 year the display brightness has reduced drastically. What to do?

 

Moderator Edit: Clarified subject

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‎03-31-2023 09:56 - edited ‎04-01-2023 09:49

‎03-31-2023 09:56 - edited ‎04-01-2023 09:49

One slim possibility, check in Quick Settings that you have not accidentally gotten into Sleep Mode that automatically dims the brightness.

Oops.  As reminded by @LZeeW , Charge HR was before they had Sleep Mode, or probably even before Quick Settings.

Before posting, re-read to see if it would make sense to someone else not looking at your Fitbit or phone.

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‎04-01-2023 06:14

‎04-01-2023 06:14

@Kaizaki   Can you please clarify that you are using a Charge HR?   The Charge HR is a very old device and is on Fitbit's Legacy Device list.  It's a bit if a surprise that it works at all.

 

That being said, a 4-5 year old Charge model could be a Charge 2 or 3.  Fitbit's monochrome screens seem to lose their brightness over time.  The Charge 3 has Sleep Mode, so it's worth checking, if you have a Charge 3.  Other than that, this seems to be a consequence of old age.

Community Council Member

Laurie | Maryland, USA

Sense 2, Luxe, Aria 2 | iOS | Mac OS

Take a look at the Fitbit help site for further assistance and information.

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