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Charge HR: dashboard can't find tracker

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‎08-04-2019 14:08 - last edited on ‎09-06-2020 19:58 by Fitbit Moderator

‎08-04-2019 14:08 - last edited on ‎09-06-2020 19:58 by Fitbit Moderator

I have a new Charge HR that I try to sync with dashboard. At first it said my Bluetooth wasn't working, so I restarted my phone. Now it says it can't find the tracker, but it synced at 3am on Sunday. Not sure how to approach this. ☹️

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‎08-05-2019 09:17

‎08-05-2019 09:17

I sync my Charge HR to my computer and it always says it cannot find the tracker, but the stats show up. My computer also doesn't register the Fitbit as a device for bluetooth??? But it seems to work.

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