help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Charge HR dead as a doornail

ANSWERED
Replies are disabled for this topic. Start a new one or visit our Help Center.

‎09-03-2018 06:46 - last edited on ‎09-06-2020 20:07 by Fitbit Moderator

‎09-03-2018 06:46 - last edited on ‎09-06-2020 20:07 by Fitbit Moderator

Had about half a charge. Then I glanced at the display and it was a battery profile with an exclamation point inside. Dead. Charged all night. No response. I did nothing out of the usual, no swimming, showering, etc. Anyone else experience this?

Best Answer
Labels:
0 Votes
1 BEST ANSWER

Accepted Solutions

‎09-03-2018 08:01

‎09-03-2018 08:01

Lithium batteries do not last forever and if allowed to remain is a completely discharged sate they can be permanently damages. It's been over 2 years since that tracker went out of production. i am afraid there is not much else you can do.

 

As a last resort, you can try restarting it: restart

View best answer in original post

Best Answer
0 Votes
4 REPLIES 4

‎09-03-2018 08:01

‎09-03-2018 08:01

Lithium batteries do not last forever and if allowed to remain is a completely discharged sate they can be permanently damages. It's been over 2 years since that tracker went out of production. i am afraid there is not much else you can do.

 

As a last resort, you can try restarting it: restart

Best Answer
0 Votes

‎01-11-2019 05:21

‎01-11-2019 05:21

that crappy.    The money I paid for this when it was new and took really good care I would have thought it wouldn't just die if I (one time only) let the battery go dead.  not sure I want another Fitbit product. 

Best Answer

‎01-11-2019 06:11

‎01-11-2019 06:11

I did a restart on mine, updated the firmware and bingo, its back and up and running like new.

Best Answer
0 Votes

‎01-11-2019 06:34

In response to Zimbo38

‎01-11-2019 06:34

I tried to restart mine and it wouldn't.  It dead.  How did you get it to restart? 

Best Answer