help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Charge HR display brightness has gone low

ANSWERED
Replies are disabled for this topic. Start a new one or visit our Help Center.

‎11-17-2021 19:05 - last edited on ‎11-18-2021 06:49 by Fitbit Moderator

‎11-17-2021 19:05 - last edited on ‎11-18-2021 06:49 by Fitbit Moderator

I have bought charge hr 3,4 years back , now gradually its brightness has gone low, and the display cannot be seen. Also the black stripes are visible..

 

So what can be done to?

 

 

Moderator edit: updated subject for clarity. 

Best Answer
Labels:
0 Votes
1 BEST ANSWER

Accepted Solutions

‎11-17-2021 19:10

‎11-17-2021 19:10

Hi @Raw..smike  you can try a restart of the device, but since it's more than a few years old, it probably isn't going to get any better. I had the Alta HR and over time, it had the same dim screen beginning. The best thing is to check out the Fitbit sales coming up.

Stepping in the U.S.A. since September 2013. Android 14

View best answer in original post

Best Answer
3 REPLIES 3

‎11-17-2021 19:10

‎11-17-2021 19:10

Hi @Raw..smike  you can try a restart of the device, but since it's more than a few years old, it probably isn't going to get any better. I had the Alta HR and over time, it had the same dim screen beginning. The best thing is to check out the Fitbit sales coming up.

Stepping in the U.S.A. since September 2013. Android 14

Best Answer

‎03-11-2022 06:04

‎03-11-2022 06:04

Can we replace the battery? That would do it

Best Answer
0 Votes

‎03-11-2022 06:08

In response to Jaglenn

‎03-11-2022 06:08

Hi @Jaglenn  no, it wouldn't. The batteries in these devices is not replaceable. Only the retired Zip has a battery that can be replaced.

Stepping in the U.S.A. since September 2013. Android 14

Best Answer