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Charge HR doesn't hold a charge

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‎01-02-2022 16:38 - last edited on ‎01-07-2022 15:08 by Fitbit Moderator

‎01-02-2022 16:38 - last edited on ‎01-07-2022 15:08 by Fitbit Moderator

Charge HR not holding a charge

 

 

Moderator edit: Updated subject for clarity. 

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‎01-03-2022 05:30

‎01-03-2022 05:30

Hello @Mrcrcg and welcome to the Community forum.  All rechargeable batteries have a lifespan.  With good care, this type of battery has a 3-5 year lifespan.  I think that your Charge HR, which is listed as a legacy product, is at the end of its lifespan.  Please don't put it in the regular trash.  Check with your local requirements.  My location has specific hazardous waste disposal for this type of battery.

Laurie | Maryland
Sense 2, Luxe, Aria 2 | iOS | Mac OS

Take a look at the Fitbit help site for further assistance and information.

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1 REPLY 1

‎01-03-2022 05:30

‎01-03-2022 05:30

Hello @Mrcrcg and welcome to the Community forum.  All rechargeable batteries have a lifespan.  With good care, this type of battery has a 3-5 year lifespan.  I think that your Charge HR, which is listed as a legacy product, is at the end of its lifespan.  Please don't put it in the regular trash.  Check with your local requirements.  My location has specific hazardous waste disposal for this type of battery.

Laurie | Maryland
Sense 2, Luxe, Aria 2 | iOS | Mac OS

Take a look at the Fitbit help site for further assistance and information.

Best Answer