help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Charge HR is not getting added to my app

ANSWERED
Replies are disabled for this topic. Start a new one or visit our Help Center.

‎11-27-2020 20:38

‎11-27-2020 20:38

My charge HR is not getting added to the app

Best Answer
Labels:
0 Votes
1 BEST ANSWER

Accepted Solutions

‎11-27-2020 23:06

‎11-27-2020 23:06

Hi @Checkcheck may I ask what type of phone are you asking about? 

At what step of the setup does the failure occur? 

Any error messages? 

Please remember that we are unable to look over your shoulder. 

View best answer in original post

Best Answer
4 REPLIES 4

‎11-27-2020 23:06

‎11-27-2020 23:06

Hi @Checkcheck may I ask what type of phone are you asking about? 

At what step of the setup does the failure occur? 

Any error messages? 

Please remember that we are unable to look over your shoulder. 

Best Answer

‎11-27-2020 23:41

In response to Rich_Laue

‎11-27-2020 23:41

It's solved. Thank you for the response.
Best Answer

‎01-06-2021 20:31

In response to Checkcheck

‎01-06-2021 20:31

hi @Checkcheck Could you please let me know how did it worked for you? I am facing same issue. Appreciate your response.

Best Answer
0 Votes

‎01-06-2021 23:36

In response to dspp

‎01-06-2021 23:36

@dspp IKR! It drives me crazy when someone asks for help, then says their problem is fixed and doesn't share how they fixed it, denying others in the community mindshare from learning. Hopefully, OP answers, or create a post with your specific issues and share as much detail as possible so people can best brainstorm suggestions. Cheers.

Best Answer
0 Votes