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Charge HR is not switching on after i had a deep dive into 5ft water.

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‎11-18-2019 22:43 - last edited on ‎09-06-2020 19:49 by Fitbit Moderator

‎11-18-2019 22:43 - last edited on ‎09-06-2020 19:49 by Fitbit Moderator

My Fitbit charge Hr was working fine couple of months back where the same is stopped working after i had my swimming session arounf 5ft . i have tried restarting , holding the power button for 10seconds etc .But the product doesnt react to anything. 

Please help in this case . 

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‎11-19-2019 06:22

‎11-19-2019 06:22

Welcome to the forums!

 

Charge HR is not water proof

See this thread

 

You can put it in Rice for at least 48 hours to get the water out of it.

 

Hope it comes back

 

Hope to see you around the forums!

Community Council Member

Wendy | CA | Moto G6 Android

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