12-01-2016
04:45
- last edited on
09-06-2020
20:15
by
MatthewFitbit
12-01-2016
04:45
- last edited on
09-06-2020
20:15
by
MatthewFitbit
Can anyone please tell me what is the normal or reasonable expected life span of thr charge hr?
05-31-2018 20:46
05-31-2018 20:46
I'm actually really surprised by everyone having such short lifespans over multiple devices. I had mine for 3 years 2 months before it died completely. Wore it constantly except for the shower and pool, and had no issues with anything falling apart. It won't turn on anymore but if it did I reckon I'd be able to wear it for another three years.
05-10-2019 19:00
05-10-2019 19:00
My FitBit Alta HR is barely two years old. I have worn it almost every day but have taken meticulous care of it. It stopped tracking my heart rate last week and after minimal attempt from customer service to troubleshoot it, all they could do was offer me a 25% discount to buy another FitBit. Why would I spend more money on something that will stop working within a couple of years from a company that thinks the only viable solution is to make a customer spend more money on something that isn't durable? So disappointed in the product, and even more in the customer service.
05-10-2019 21:45
05-10-2019 21:45
05-10-2019 21:54 - edited 05-10-2019 21:55
05-10-2019 21:54 - edited 05-10-2019 21:55
I believe in it all how you charge it
See this thread for charging best practices. If you are not charging it correctly you could be damaging the battery
Best Charging Practices
I have several models and they are going on 3 Years +
Wendy | CA | Moto G6 Android
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05-12-2019 08:47
05-12-2019 08:47
I'm on my fourth HR. HR #1 10 months, HR #2 16 months, HR #3 DOA, HR #4 now 6 weeks old, but has never held a charge more than about 2 days.
I would not buy another HR because I don't think they make them any more and the batteries seem to have a limited shelf-life, even unused. When it works it is the perfect fitness band for me.
I am trying to charge no more than 45 minutes and charge as soon as I get a low battery notice. I used to charge sometimes for several hours, trying to make sure that the HR was fully charged. But the forums suggest charging it before it gets too low and not recharging to 100% is better for the battery. So we'll see. I have 5000 stairs to the next stairs badge. That could be 5 months away. Hope this HR lasts that long!
06-01-2019 11:02
06-01-2019 11:02
Unfortunately, my experience has been about 1.5 yrs. I’ve had the charge, chargeHR, and Ionic. All seem to malfunction and require replacement after warranty expires and just around the 1.5 yr mark. The nice thing Fitbit does is offer a discount of 40% for a replacement however that drives up the cost of the watch you buy into. After being a customer and fan for a long time I’m starting to consider trying something else
06-01-2019 21:32
06-01-2019 21:32
06-06-2019 15:29 - edited 06-12-2019 14:25
06-06-2019 15:29 - edited 06-12-2019 14:25
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06-30-2019 14:46
06-30-2019 14:46
I’m sure happy I read the reviews but wish I’d RE them before I purchased, this Fitbit Alta did stack up to the hype, where’s the standard for this garbage :wastebasket: it worked well for a few months then wham just like that this thing doesn’t hold a charge 😳. Looking for another product 👌
09-08-2019 17:57
09-08-2019 17:57
for me it has lasted 5 years before (right now) before it has stopped working (like some of the parts came off)
09-08-2019 21:14
09-08-2019 21:14