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Charge HR lost battery charge after reset

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‎03-29-2019 00:18 - last edited on ‎09-06-2020 20:07 by Fitbit Moderator

‎03-29-2019 00:18 - last edited on ‎09-06-2020 20:07 by Fitbit Moderator

Hello, Marco from Italy. 

 

I have an old Charge HR. It always have worked well, since two months ago when i lost the synch with the app. Nope, i said, reset and did again the coupling. 

 

After the reset, i noticed that the battery fully descharge in about 30 minutes! 

 

How can i solve the problem? Before the reset the battery last in 1-2 days.

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