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Charge HR not recording sleep recors

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‎01-30-2016 16:14 - last edited on ‎09-06-2020 20:15 by Fitbit Moderator

‎01-30-2016 16:14 - last edited on ‎09-06-2020 20:15 by Fitbit Moderator

For more than 10 days, my charge HR isn't recording the sleep pattern. All other info is getting synced well into the app except sleep. The unit is well take. Care of, regularly charged n never got wet...
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‎01-31-2016 10:59

‎01-31-2016 10:59

Thanks for being part of our Community @MeetsHems! This sounds super weird. You can double check if you have all your tiles are enabled on your app. Also, you can restart your tracker and give it a couple of days. 

 

I hope this helps, keep me posted with the outcome! 😉 

Lucy | Community Moderator, Fitbit

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‎08-11-2020 12:07

‎08-11-2020 12:07

My Versa2 does not record all my sleep. If I get up more than one time during the night, it stops recording after getting up one or two times even though I go back to bed and sleep. How do I get this fixed?

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