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Charge HR number of steps off

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‎01-08-2019 11:22 - last edited on ‎09-06-2020 20:07 by Fitbit Moderator

‎01-08-2019 11:22 - last edited on ‎09-06-2020 20:07 by Fitbit Moderator

Restarted Fitbit after being in drawer for over a year. I updated app but Fitbit says I’ve walked 10,000 plus step today. I haven’t had it on yet. What do I do?

 

Moderator Edit: Updated Subject for Clarity

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‎01-09-2019 12:49

‎01-09-2019 12:49

@Kimba71 Welcome to the Fitbit forums! Thanks for taking the time to share the situation you have experienced with your Charge HR. I'm glad you decided to wear it again.

 

Is there anything near the drawer that may be vibrating causing the tracker to track steps (a fan for example)?

 

Those steps should reset at midnight and should start fresh. If you need to delete those steps please follow the steps on this post.

 

Hope this helps. Keep me posted! Smiley Happy

Santi | Community Moderator, Fitbit

Like my response? Vote for it! Also, accept as solution!
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