01-08-2019
11:22
- last edited on
09-06-2020
20:07
by
MatthewFitbit
01-08-2019
11:22
- last edited on
09-06-2020
20:07
by
MatthewFitbit
Restarted Fitbit after being in drawer for over a year. I updated app but Fitbit says I’ve walked 10,000 plus step today. I haven’t had it on yet. What do I do?
Moderator Edit: Updated Subject for Clarity
01-09-2019
12:49
- last edited on
11-11-2025
05:32
by
MarreFitbit
Community Moderator Alumni are previous members of the Moderation Team, which ensures conversations are friendly, factual, and on-topic. Moderators are here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
01-09-2019
12:49
- last edited on
11-11-2025
05:32
by
MarreFitbit
@Kimba71 Welcome to the Fitbit forums! Thanks for taking the time to share the situation you have experienced with your Charge HR. I'm glad you decided to wear it again.
Is there anything near the drawer that may be vibrating causing the tracker to track steps (a fan for example)?
Those steps should reset at midnight and should start fresh. If you need to delete those steps please follow the steps on this post.
Hope this helps. Keep me posted! ![]()
Best Answer