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Charge HR replacement parts?

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‎03-31-2019 15:13 - last edited on ‎09-06-2020 20:07 by Fitbit Moderator

‎03-31-2019 15:13 - last edited on ‎09-06-2020 20:07 by Fitbit Moderator

IMG_20190401_110710[1].jpg

 

I have an older Charge HR 2 and the plastic / rubbery thing on the strap that holds it in place has broken. (see attached photo)

This is the 2nd time this has happened - first time I used the one from my old fitbit to replace the broken one, but now this one has also broken

Do fitbit sell replacement parts? my one is about 4 years old and way out of Warranty

 

any advice would be appreciated

 

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2 REPLIES 2

‎03-31-2019 16:29

‎03-31-2019 16:29

If it is actually part of the strap and not the tracker itself, Amazon (maybe also eBay, etc) sells many third-party bands for all Fitbit models in variety of styles, materials, and colors and very reasonable prices.

 

Fitbit doesn't sell any such replacement parts, only full bands and probably no longer for Charge HR.

Before posting, re-read to see if it would make sense to someone else not looking at your Fitbit or phone.

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‎03-31-2019 16:52

In response to JohnnyRow

‎03-31-2019 16:52

ok thanks for that - I'll see if I can track one down online somewhere

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