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Charge HR screen only shows battery full or battery exclamation

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My Charge HR only shows battery full or battery exclamation – it doesn't respond in any way when I press the button, and only when connected to USB charger. It seems to have synced with my phone. I've tried to follow-up reset instructions, but no luck. Can anyone help? thanks

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I've got the exact same problem. Any solutions by any chance?

Cheers 

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same I NEED HELP!!

 

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