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I factory reset my fitbit charge hr as it was not syncing and refused to pair, it's brand new never opened. Since resetting it the "off" word has not disappeared and I am stuck. I tried holding the button but nothing, do I have to wait for it to die?
Plug your Charge/Charge HR into the charger, and make sure the other end of the charger is plugged into a working USB port. Press and hold the button for approximately two seconds. Continue to hold the button for an additional seven to nine seconds, then release the button and immediately press & release it again.
