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Charge HR won't stay charged for more than a few hours.

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‎02-11-2017 06:26 - last edited on ‎09-06-2020 20:15 by Fitbit Moderator

‎02-11-2017 06:26 - last edited on ‎09-06-2020 20:15 by Fitbit Moderator

My Charge HR won't stay charged for more than a few hours. I have had it less than a day, and have fully charged it twice. I'm beginning to think I should've bought an Apple Watch!!!! 😕

 

Moderator edit: updated subject for clarity

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3 REPLIES 3

‎02-13-2017 10:26

‎02-13-2017 10:26

Hello @LivLuvTeach, I'm very excited to welcome you to the Community! it's really odd that your Charge HR has battery issues after one day of usage. My recommendation is trying the tips to improve the battery life and test is to check if this resolve the issue. I'd like to mention that we always suggest charging the tracker for 1-2 hours only with the USB port of the computer every time is needed, charging the Fitbit for a longer time may damage the battery.

 

Let me know if this works! Cat Happy

Marlen S. | Community Moderator

What's for breakfast?Check others recipes and share yours!
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‎01-21-2020 13:40

In response to MarlenS

‎01-21-2020 13:40

I had the same trouble when I bought mine 2 years ago.  I set it aside and never used it.  Took it out last name and charged it.  Battery was went dead during the night.  Charged again this morning, and now after 6 hours, it is dead again.  Any ideas, or do I need to just go get an Apple Watch?

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‎01-21-2020 17:28

In response to GentD

‎01-21-2020 17:28

I’m waiting for an answer to this as well. I took my HR Charge out after letting it sit for about a year and a half and now the battery won’t stay on longer than 5 hours or so. What can I do? 

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