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Charge HR won't sync with Galaxy 8

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‎03-25-2019 23:34 - last edited on ‎10-03-2020 10:18 by Fitbit Moderator

‎03-25-2019 23:34 - last edited on ‎10-03-2020 10:18 by Fitbit Moderator

Using a charge hr. It wont sync to my galaxy 8. Last sync was march 8. I have tried turning bluetooth off and on several times, restarted the charge hr numerous times, tried manual sync too along with deleting and reloadind the app. Called help, no help there.  I have tried to add a new device, but i just get the blue spinning circle. All my other bluetooth devices work, so its not that. Any ideas?  Device is out of warranty of course.

 

 

Moderator edit: updated subject for clarity. 

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