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Charge has developed vertical white lines on the screen

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‎01-19-2021 03:52 - last edited on ‎01-19-2021 04:31 by Fitbit Moderator

‎01-19-2021 03:52 - last edited on ‎01-19-2021 04:31 by Fitbit Moderator

Hi, I’ve had a look and noticed a few people have had this same issue. I’ve had my Fitbit around 10 months and yesterday this issue started. I’ve restarted and cleared data as advised but the problem is still there. 
can anyone advise on what else they did that worked?

thank you! 

 

 

Moderator Edit: Clarified subject

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‎01-19-2021 04:34 - edited ‎09-21-2023 03:41

‎01-19-2021 04:34 - edited ‎09-21-2023 03:41

Hi there @Alicepc, welcome to the Community Forums. Thanks for trying to troubleshoot the issue with your Charge 3 before reaching out. 

Check out this thread for your recommendation on how to help you with the screen issue. If the issue persists, please contact Customer Support. 

I've moved your post to Other Charge Trackers for organization purposes. 

Maria | Community Moderator, Fitbit


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