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Charge hr won’t connect to bluetooth

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‎07-15-2019 16:27 - last edited on ‎09-06-2020 19:58 by Fitbit Moderator

‎07-15-2019 16:27 - last edited on ‎09-06-2020 19:58 by Fitbit Moderator

I have had my charge hr for over a year had trouble the last few days with it keeping a charge and the correct time.  I removed the device from the app and my bluetooth and can’t reconnect it after following all the troubleshooting steps.  Fitbit support said to get a new tracker.  If I do it won’t be a fitbit.  So disgusted I only had this product for over a year.  

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‎08-02-2019 09:47

‎08-02-2019 09:47

Why was the tracker removed from you Fitbit a count @Crazymama65? usually doing this so simply adds more problems. 

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