help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Charge is VERY hot after charging overnight

ANSWERED
Replies are disabled for this topic. Start a new one or visit our Help Center.

‎08-30-2020 11:31 - last edited on ‎09-06-2020 17:01 by Fitbit Moderator

‎08-30-2020 11:31 - last edited on ‎09-06-2020 17:01 by Fitbit Moderator

This morning, when I went to pick up my Charge that was on the charger overnight, it was VERY hot and now there is nothing on the display.  What do I do?

Best Answer
Labels:
0 Votes
1 BEST ANSWER

Accepted Solutions

‎08-30-2020 14:20

‎08-30-2020 14:20

Welcome to the forums!

 

Please contact support. Use help link at top of forum

 

Community Council Member

Wendy | CA | Moto G6 Android

Want to discuss ways to increase your activity? Visit the Lifestyle Forum

View best answer in original post

Best Answer
4 REPLIES 4

‎08-30-2020 14:20

‎08-30-2020 14:20

Welcome to the forums!

 

Please contact support. Use help link at top of forum

 

Community Council Member

Wendy | CA | Moto G6 Android

Want to discuss ways to increase your activity? Visit the Lifestyle Forum

Best Answer

‎08-30-2020 14:56

In response to WendyB

‎08-30-2020 14:56

I do not do twitter

 

Best Answer
0 Votes

‎08-31-2020 01:39 - edited ‎08-31-2020 01:41

In response to Carol_Steff

‎08-31-2020 01:39 - edited ‎08-31-2020 01:41

I did not say twitter. I said use help link at top of forum. Several ways to contact them look beyond Twitter

 

help.jpg

 

Community Council Member

Wendy | CA | Moto G6 Android

Want to discuss ways to increase your activity? Visit the Lifestyle Forum

Best Answer

‎08-31-2020 06:22

In response to WendyB

‎08-31-2020 06:22

I did but the choices are VERY limited - no email at all. 
I went to chat and after waiting about 35 minutes, I finally got to Amy.  She sent me the information to send the unit back for repair/replace.  It will go out today.

Best Answer
0 Votes