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Charge2- can see sender but no text at all

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‎08-12-2019 06:46 - last edited on ‎09-08-2020 13:47 by Fitbit Moderator

‎08-12-2019 06:46 - last edited on ‎09-08-2020 13:47 by Fitbit Moderator

I recently completed the update and now I receive text notifications where I can see the sender but the actual text does not show up. I've turned the notifications on/off multiple times and restarted the phone with blue tooth but nothing has helped. I also notice that sometimes the text notifications don't come through at all. In fact, I just tried it with my work cell phone and it didn't notify me. Calendar notifications come through ok. 

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‎08-12-2019 07:26

‎08-12-2019 07:26

The missing text is a known bug that fitbit are looking into. Keep an eye on the following thread where they are making updates on progress:

 

https://community.fitbit.com/t5/Android-App/Text-Msgs-only-show-Sender-s-name/td-p/3637357

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